Updating student identity details in Synergetic

You may need to update the Synergetic details if there is a mismatch between ENROL and Synergetic data.
In the following example, the student's Gender and Date of Birth are OK in ENROL but are not correct in Synergetic.

Note: For a more complex example, see Updating student identity details in both Synergetic and ENROL programs.

To check and correct student identity details in Synergetic:

Search for the student in Synergetic. See Searching for existing students.
The Personal tab of the Current Student Maintenance window is displayed.
Click the NZMOE tab.
The NZMOE tab of the Current Student Maintenance window is displayed.
Click , if required.
The following dialog window is displayed, if a successful connection is established.

Note: If not successful, check the configuration. See SMS data exchange set up and configuration in the Roll returns manual.
Click .
The ENROL Differences for NSN window is displayed.
Click .
The Confirm window is displayed.
Click .
The community information for the student is updated.
Click .
The following dialog window is displayed.
Click to end.

ENROL Differences for NSN window key fields and buttons
Fields

Field	Description
URL	Universal resource locator (web address) that opens the student's ENROL record, using your web browser.
Confidential	Determines whether the last school information is displayed if a student is either: enrolled at another school not currently enrolled at any school. In the following example, the Confidential flag is cleared and the student's last school is displayed, along with their start and end dates. If this field is selected, the following fields cannot be disclosed: Last School Start Date Last Attendance.
Last School	If present, the school is either the one that the student: Is currently enrolled at. See Last Attendance below. Was last enrolled at. The following message is displayed if the Confidential flag is selected: Different - but details suppressed. If the Different - but details suppressed message is displayed and you are enrolling the student at your organisation, you can either: enrol the student individually using ENROL, so that a task is created for the other school to withdraw the student contact the New Zealand Ministry of Education to contact the school if you believe that their batch withdrawal has not been completed. Note: A student can only be enrolled at one school at a time.
Start Date	If present, the starting date of a student at their last school if the student is either: enrolled at another school not currently enrolled at any school.
Last Attendance	If present, it indicates that the student is currently enrolled at another organisation. If you are enrolling the student at your organisation, you can either: enrol the student individually using ENROL, so that a task is created for the other school to withdraw the student contact the school directly if you believe that their batch withdrawal has not been completed. Note: A student can only be enrolled at one school at a time.

Buttons

Button	Description
	Copy the URL (web address) for the student's ENROL record to the Windows clipboard. This can be used to quickly find a student's ENROL record, if you are already logged in to the ENROL web program.
	Launch your default web browser using the URL displayed. If you are: not yet logged into ENROL, you are presented with the ENROL log in screen and once logged in, the student details logged into ENROL, the student details are displayed for the selected student.
	Update Synergetic values using the values retrieved from the ENROL database. If several differences are listed and some of the values are correct in Synergetic, see Updating student identity details in both Synergetic and ENROL programs.
	Clear the NSN and URL fields on the NZMOE tab. You can start again and search for the relevant student in ENROL. See Retrieving National Student Numbers.
	Cancel the current changes and return to the NZMOE tab.