Managing overdue accounts

You can send letters to debtors when their account becomes overdue.

Important Note:
Make sure that no one is making changes to any debtor records while you are running this program.


Note:
Debtors with active arrangements do not receive overdue letters.

  1. Select overdue accounts to send letters to. See Processing overdue letters.
  2. If you want a printed record of the debtor balances, print the Debtors Trial Balance as at the letter processing date, from the Crystal Reports menu.
  3. Print the Debtor Overdue Letters as at the letter processing date, from the Crystal Reports menu. See Running key Debtor Crystal Reports.