Resolving absence events explained by multiple auto submits

If you use Unattended sign in and sign out functions, multiple transactions can be recorded for the same student. This occurs if the student:

• swipes their student card under the barcode scanner several times
• uses the other barcode scanners indiscriminately.

Manually entered absence events

Synergetic normally alerts you to extra absence events. For example, if you try to manually enter a second Sign Out absence event just after the first one, Synergetic displays the following message.

Unattended absence events

Synergetic has been set up to ignore similar problems for automatically submitted modes because:

• the PC is unattended
• other student movements need to be recorded freely.

No dialog windows are displayed for modes that have the AutoSubmitFlag field selected in the luAbsenceEventType lookup table. See luAbsenceEventType lookup table in the System maintenance manual. For example:

• Slips
• AutoSignIn
• AutoSignOut
• ExamLeave and any other specialised modes added.
  

Deleting absence events created in error

To delete absence events created in error:

1. Search for absence events. See Searching for absence events.
   The Absence Events Maintenance window is displayed.
   
2. Select the absence events that were created in error.
3. Click.
4. The following dialog window is displayed.
   
5. Type delete.
6. Click .
   The selected absence events are deleted.