Resolving absence events with linked nonattendances

One possible scenario is where:

  • an all day absence event, or something similar, is created for a student
  • the student arrives after all and the absence event needs deleting
  • any outstanding nonattendances need to be followed up.

In the following example, two records have been created for Anna Barmon:

  • An all day absence event was entered, in response to a phone call from one of her parents.
  • An absence was marked by the teacher for the period. Synergetic automatically creates a nonattendance record linked to the all day absence event.

However, the teacher later phoned you because the student had actually arrived and needed to be marked as present. To resolve this:

  1. Create a sign in event for the student.
  2. Select the all day absence event in the Absence Events History grid.
  3. Click .
    The Auto Match widow is displayed.
  4. Click .

    Note:
    Alternatively, you can click without selecting the original absence event to supersede. If Synergetic detects that one event may supersede another, the Auto Match window is displayed. Select Yes, Submit and Auto supersede and click .



  5. Click .
    The sign in event overrides the all day absence event. The original absence event is displayed in the Superseded tab of the sign in event.