Processing online applications/enquiries

Use the Process Online Applications/Enquiries Import window to import applications and enquiries made through an online program. For example, through a page on your organisation's website.

Note: Applications must be in a specific format to be imported. See Creating importable application files in the System maintenance manual.

Opening the Process Online Applications/Enquiries Import window

To open the Process Online Applications/Enquiries Import window:

Select Module > Future > Process Online Applications/Enquiries Import.
Tip: You can also access the future student functions by clicking .
The Process Online Applications/Enquiries Import window is displayed.

Process Online Applications window key fields and buttons
Fields

Field	Description
Online Application Location	Folder location where the application file is stored.
File Name	Name of the selected application file.
Application Type	Filter the display by application type. Options include: all applications future student applications enquiry applications.
Active Application	Filter the options available in the Status field drop-down list. You can select: Yes to display only pending and in process applications No to display only completed applications Ignore to display all applications.
Status	Filter the display by the application status. Options include: all applications completed applications applications in process pending applications.
Application ID	Filter the display by the ID number for the application.

Application area

Grid area fields
Note: Optional fields are used depending on your organisation's online payment process.

Field	Description
Summary	Summary of the application.
Application	Type	Type of application. For example, enquiry or future student.
	Number	Unique number identifying the application.
	Date	Date the application was made.
	Amount	The enrolment deposit amount. Note: Cash receipts can be generated automatically for enrolment deposits created through the online application process. See Synergetic Financial Configuration - Enrolment Deposits tab in the Finance manual.
	Status	Status of the application.
	AgentID	Synergetic ID of the agent responsible for the application.
Billing	Family Deposit	Whether a family deposit was paid.
	Fam Based Amt	Amount of deposit.
	Email Address	Billing email address provided with the application.
Payment	Transaction Code	Code for the third party payment transaction.
	Response Code	Code for the third party payment response.
	Response Text	Text provided with the third party payment response.
	Error	Any error that occurred during the payment.
Counts	Attachments	Number of attachments provided with the application. Note: You need to set a SynergyMeaning of OnlineApplyAttach against a record in the luDocumentClassification lookup table to import application documents. See luDocumentClassification lookup table in the System maintenance manual.
Counts	Activities	Activities provided with the application.

Students area
The fields in the Students area are a superset of the fields available in the Future Student Maintenance window on the:

Personal tab. See Futur