Enquiry Student Maintenance - Activity tab

Use the Activity tab to view and maintain activities for the enquiry student. You can record information such as when they attended an open day, when you phoned them or when they visited the principal.
If the activity record is displayed in:

  • italics, a follow up has been set up for the activity
  • bold, the follow up is overdue.


 Opening the Activity tab

To open the Activity tab:

  1. Select Module > Future Students > Enquiry/Future Student Maintenance from the main menu.
    The Process Future Student and Enquiries window is displayed.
    Tip: You can also access the future student functions by clicking .
  2. Select the person the enquiry is about. See Searching for enrolment enquiries.
    The Student tab of the Enquiry Student Maintenance window is displayed.
  3. Click the Activity tab.
    The Activity tab of the Enquiry Student Maintenance window is displayed.


Enquiry Student Maintenance - Activity tab key fields and buttons

Fields

Field

Description

Activity

Filter activities displayed in the grid.

Select one of the values from the drop-down list. This restricts the activities displayed.

If this filter is selected and you click , the Activity field is set on the Create New Activity window, along with any related selections.

Note: Maintain the values in the luActivity lookup table. See luActivity lookup table in the System maintenance manual.


Grid area fields

Field

Description

Activity

Identifier for the activity planned.

Date

Date the activity is scheduled for.

Status

Status of the activity. For example:

  • Complete
  • Incomplete
  • Waiting for someone.

Name

Person in your organisation who is responsible for the activity.

Follow Up /
F'Up Date

Indicates if a follow up is required and if so, the date the follow up is scheduled for.

Comment

Notes regarding the follow up.

Mail Rqst /
Mailed Date /
Mailed By

Indicates if a mailed request is required and if so:

  • the date the mail request is scheduled for
  • who mailed the request.

Activity ID

Unique number identifying the activity.

F'Up ID

Unique number identifying the follow up to the activity.

Created By

User ID of the user who created the activity.

Buttons

Button

Description

Add an activity for the prospective student. See Creating activities (enquiry students).

Modify the highlighted activity. See Modifying activities (enquiry students).

Delete the selected activity.

Print a report for the selected activity. For example, an offer letter.

The report must be:

  • Created using Crystal Reports.
  • Placed in the Synergetic site reports directory.
  • Set up with the correct parameters. Contact Synergetic Management Systems to set up a report for this purpose.
  • Defined in the lookup table for the type of activity. See luActivity lookup table in the System maintenance manual.

    Note: If a report is not defined for the type of activity, the following dialog window is displayed.


    The report prompts you:
  • If any of the required parameters are missing, such as Mailed Date and Mailed By fields.
  • If a form letter, or similar report, is set up to be addressed to one of the student's contacts.


    This is set using the ReportPromptContactTypeFlag field in the luActivity lookup table. See luActivity lookup table in the System maintenance manual.

Use the Activity tab to view and maintain activities for the enquiry student. You can record information such as when they attended an open day, when you phoned them or when they visited the principal.
If the activity record is displayed in:

  • italics, a follow up has been set up for the activity
  • bold, the follow up is overdue.


 Opening the Activity tab

To open the Activity tab:

  1. Select Module > Future Students > Enquiry/Future Student Maintenance from the main menu.
    The Process Future Student and Enquiries window is displayed.
    Tip: You can also access the future student functions by clicking .
  2. Select the person the enquiry is about. See Searching for enrolment enquiries.
    The Student tab of the Enquiry Student Maintenance window is displayed.
  3. Click the Activity tab.
    The Activity tab of the Enquiry Student Maintenance window is displayed.


Enquiry Student Maintenance - Activity tab key fields and buttons

Fields

Field

Description

Activity

Filter activities displayed in the grid.

Select one of the values from the drop-down list. This restricts the activities displayed.

If this filter is selected and you click , the Activity field is set on the Create New Activity window, along with any related selections.

Note: Maintain the values in the luActivity lookup table. See luActivity lookup table in the System maintenance manual.


Grid area fields

Field

Description

Activity

Identifier for the activity planned.

Date

Date the activity is scheduled for.

Status

Status of the activity. For example:

  • Complete
  • Incomplete
  • Waiting for someone.

Name

Person in your organisation who is responsible for the activity.

Follow Up /
F'Up Date

Indicates if a follow up is required and if so, the date the follow up is scheduled for.

Comment

Notes regarding the follow up.

Mail Rqst /
Mailed Date /
Mailed By

Indicates if a mailed request is required and if so:

  • the date the mail request is scheduled for
  • who mailed the request.

Activity ID

Unique number identifying the activity.

F'Up ID

Unique number identifying the follow up to the activity.

Created By

User ID of the user who created the activity.

Buttons

Button

Description

Add an activity for the prospective student. See Creating activities (enquiry students).

Modify the highlighted activity. See Modifying activities (enquiry students).

Delete the selected activity.

Print a report for the selected activity. For example, an offer letter.

The report must be:

  • Created using Crystal Reports.
  • Placed in the Synergetic site reports directory.
  • Set up with the correct parameters. Contact Synergetic Management Systems to set up a report for this purpose.
  • Defined in the lookup table for the type of activity. See luActivity lookup table in the System maintenance manual.

    Note: If a report is not defined for the type of activity, the following dialog window is displayed.


    The report prompts you:
  • If any of the required parameters are missing, such as Mailed Date and Mailed By fields.
  • If a form letter, or similar report, is set up to be addressed to one of the student's contacts.


    This is set using the ReportPromptContactTypeFlag field in the luActivity lookup table. See luActivity lookup table in the System maintenance manual.