Resetting another user's Synergetic password
You can reset another user's password in Synergetic, if you are a member of the Synergetic Super User group.
For example, a user has forgotten their password and contacts you to reset it.
To reset another user's password in Synergetic:
- Select either:
• File > Change Password.
• Module > System > Change Password.
The Change Synergetic Password window is displayed. - Select the user from the User drop-down list.
Note: The User field is not displayed unless you are a member of the Synergetic User Group group. - Select the User to Change Password Next Login field.
The user is forced to change their password from the temporary password that you give them. - Type in the New Password and retype the new password in the Confirm New Password field.
- Click .
- Inform the user of the temporary password.
Note: To allow users to be able to change their passwords, they must have rights to the SYS module and the Change Password program.