Using the Email _ SMS Configuration window

You can use the Email / SMS Configuration window to update the:

email configuration settings
SMS (Short Message Service) configuration settings
fax (facsimile) configuration settings.

Note: You can also configure SMS settings using Configuration File Maintenance. See Setting up SMS.

Opening the Email / SMS Configuration window

To open the Email / SMS Configuration window:

Select Module > System > Email / SMS / Fax Configuration Maintenance from the Synergetic main menu.
The Email / SMS Configuration window is displayed.

Email / SMS Configuration window key fields

Email Settings area fields

Field	Description
Mail Server Name	Name of the mail server used to send emails from your organisation.
Mail Server Port	Port number on the mail server used to send emails from.
Number of Emails before Pause	Number of emails sent before pausing the service.
Pause duration (millisec)	Duration of the pause after a certain number of emails are sent, expressed in milliseconds.
TLS/SSL Support	The level of TLS/SSL support to be applied to this communication method. Select: None for no TLS support Required for TLS support to be required If Available for TLS support where it is available. See TLS configuration setting.
Authentication	Select whether to use: no authentication login-based authentication SASL authentication Proxy authentication. Note: You must type in Proxy Details for the account to be used with the mail server.
User Name	User name to use as the proxy authentication account with the mail server. Note: These settings are stored and used for future emails.
Password	Password to use for the proxy authentication account with the mail server.
Confirm Password	Confirm password for the proxy authentication account.

SMS Settings area fields

Field	Description	See
SMS Enabled	SMS can be enabled or disabled. Either: select the value to enable the SMS server clear the value to disable it.	SMS:Enabled configuration setting
SMS SMTP Server	Name of the mail server used to send emails from. These are later converted to SMS text messages. For example, this can be your existing mail server which resides inside your organisation's firewall. The advantage of using a different server is that you can set up different settings for each, such as: Different email filters. Different email disclaimers. The email server usually has a longer, comprehensive disclaimer. The server used for SMS can have a shorter disclaimer.	SMS:Server:Name configuration setting
SMS SMTP Server Port	Port number on the mail server used to send emails from. These are later converted to SMS text messages. For example, this can be the port used by your existing mail server.	SMS_Server_Port configuration setting
SMS Gateway	URL of the SMS gateway server.	SMS:Gateway configuration setting
SMS Max.Char Count	Maximum number of characters allowed to be sent.	SMS_CharacterCount configuration setting
Termination-String	String of characters used to indicate the end of an SMS message. Note: To prevent mail servers appending policies or disclaimers to SMS emails, type {END} here, including the curly braces.	TerminationString configuration setting
TLS/SSL Support	Transport Layer Security can be applied to SMS text messages sent through Synergetic.	TLS configuration setting
Authentication	Select whether to use: no authentication login-based authentication SASL authentication.

Fax area fields

Field	Description
Fax Enabled	Fax service can be enabled or disabled. Either: select the value to enable the fax service clear the value to disable it.
Fax SMTP Server Name	Name of the server used to send faxes from. For example, this can be your existing mail server which resides inside your organisation's firewall.
Fax SMTP Server Port	Port number on the server used to send faxes from. For example, this can be the port used by your existing mail server.
Fax Gateway	Gateway name.
TLS/SSL Support	The level of TLS/SSL support to be applied to this communication method. Select: None for no TLS support Required for TLS support to be required If Available for TLS support where it is available. See TLS configuration setting.
Authentication	Select whether to use: no authentication login-based authentication SASL authentication Proxy authentication. Note: You must type in Proxy Details for the account to be used with the mail server.