Creating notifications

Note: Create the notification rule first, then schedule when it should run in the Rules Maintenance tab. See Notifications Maintenance - Rules Maintenance tab.

To create a notification rule:

1. Select System > Notifications Maintenance from the main menu.
   The Rules Maintenance tab of the Notification Maintenance window is displayed.
2. Click .
   A new notification rule entry is created.
3. Type the name of the notification rule in the Name field.
4. Select the Notification Method of either Email or SMS.
5. Select what will trigger the notification, either:
   • student Absence Events
   • missing Attendance records.
   
6. Select the recipients of the notification. For example, you may want to send absence events notices to a student's parents, or to their head of house.
   
   Note: Only one recipient type can be selected per notification rule. To send notifications to an absent student's parents and to their head of house, create two separate notification rules.
   
   
7. Select how many incidents should occur before a notification is sent. For example, if After No Of Incidents is 3, the notification is sent after the student has had three absence events created.
8. Select the Year Levels, Campus and Timetable Group the notification rule applies to.
9. Select the Absence Type and Absence Reason the notification applies to. For example, you may want to only send notifications for unexplained absences.
   
   Note: This field is disabled for Attendance notification events. 
    
10. Select if you do not want a notification to be sent:
    • when a note has been received
    • when contact from the parent has been received.
    
    Note: This field is disabled for Attendance notification events.
    
    
11. Select the number of minutes after the start of class before an attendance reminder is sent.
    
    Note: This field is disabled for Absence Event notification events.
    
    
12. Type the name of the mail profile used by the Synergetic database in the SQL Mail Profile Name field.
13. Type the Subject line to appear for notification emails.
    
    Note: This field is disabled if the SMS Notification Method is selected.
    
    Tip: Use Replaceable Fields listed below to personalise the message to the recipient. For example your subject line could be "{StudentGiven1} {StudentSurname} Absence Event". When a notification is sent for Angelo Adamski the subject line would read "Angelo Adamski Absence Event".
    
    
14. Type any addresses to which Blind Carbon Copies of the notification should be sent.
15. Select whether the message is formatted as plain Text or HTML.
16. Select Send Automatically if you want SynWeb to send the notifications as soon as they are created.
    Clear this field if you want to review them in the Queued Notifications tab and send them manually later. See Notifications Maintenance - Queued Notifications tab.
    
    Note: Notifications are created according to the schedule configured for the notification rule. See Notifications Maintenance - Rules Maintenance tab.
    
    
17. Type the message to send to recipients in the Notification Text field.
    
    Tip: Use Replaceable Fields listed below to personalise the message to the recipient. For example to address the letter personally to the recipient enter "Dear {RecipientsPreferred} {RecipientsSurname},". When a notification is sent to Paula Adamski the text would read "Dear Paula Adamski,".
    
    
18. Click .
    The notification rule is created. 

Replaceable fields

Note: All replaceable fields must be spelled exactly as given and typed within two curly brackets. For example, {Period}.

Subject Line replaceable fields

Notification Text replaceable fields