Communicating with community members

You can communicate with your community members using email, SMS messages or letters using the names, addresses, email addresses and phone numbers you have stored in Synergetic.

Requirements
Before you can:

• email community members, you need to have:
• email addresses set up for the community members
• a mail server that is configured to operate with Synergetic
• send SMS messages, you need to have:
• phone numbers set up for the community members
• an SMS SMTP server or SMS service that is configured to operate with Synergetic.
  
  Note: The screen displayed when you send emails will depend on the configuration at your organisation. See UseMAPI configuration setting in the System maintenance manual.

How to:

• Send an email to one or more community members. See Sending emails.
• Send SMS text messages. See Sending SMS text messages.
• Send absence and attendance notifications automatically. See Configuring automatic notifications.
• Send letters with data merged from Synergetic into Microsoft Word . See Composing letters with Microsoft Word.