Managing Community Portal accounts

Community members must have accounts set up on the Community Portal before they can log in. You can set up several accounts at once in a batch file. See Creating Community Portal accounts in a batch.

Note:
If wish to manage Community Portal accounts on a system that is not the IIS web server, you must first enabled networked Community Portal account management. See Enabling Community Portal account management across a network.


To set up a community member's portal account:

  1. Select Module > System > Community Maintenance.
  2. Find the community member you wish to create an account for.
  3. Select the Other tab.
  4. Click .
    The Password Manager window appears.
  5. Type in a password for the user.
  6. Select the Account type:
    • Single for students and for parents who do not wish to share an account with their spouse
    • Joint for parents who wish to share the account with their spouse.
  7. Click .
    The Confirm Password window appears.
  8. Re-type the password you entered in step 5.
  9. Click.