Deactivating online payment methods

To deactivate an online payment method:

1. Select Module > Debtors > Debtor Maintenance from the main menu.
   
   Tip: You can also access the debtor functions by clicking .
   
   
2. Search for the debtor. See Searching for debtors in the Debtors manual.
   The Debtor tab of the Debtor Maintenance window is displayed.
3. Click the Payment Type tab.
   The Manual Payments sub-tab of the Payment Type tab is displayed.
4. Click the Online Payments sub-tab. See Debtor Maintenance - Payment Type tab - Online Payments sub-tab in the Debtors manual.
   The Online Payments sub-tab of the Payment Type tab is displayed.
   
5. Activate a replacement online payment method. You can either:
   
   • Activate an existing online payment method. See Activating online payment methods.
   • Enter a new payment method on behalf of the community member. See Entering online payment methods on behalf of Community Portal users.
   • Request for the community member to enter a new payment method on the Community Portal.
   
   Note: You cannot deactivate or delete an activated online payment method until a replacement online payment method has been activated.
   
   
6. Select the existing online payment method.
   
7. Click .
   The Confirm window is displayed.
   
8. Click .
   The online payment method is deactivated.
   
   
   Note: Deactivated payment methods are displayed using italicised text.