Maintaining online payment data

You can maintain:

• online payment methods
• online payment receipts
• payment plans.

Maintaining online payment methods

You can:

• Enter an online payment method on behalf of another Community Portal user. See Entering online payment methods on behalf of Community Portal users.
• Activate an online payment method entered by a Community Portal user. See Activating online payment methods.
• Deactivate a stored online payment method. See Deactivating online payment methods.
• Delete a stored online payment method. See Deleting online payment methods.

Maintaining online payment receipts

You can:

• Upload transaction receipts from NAB Transact. See Uploading transaction receipts from NAB Transact.
• Upload credit card receipts to NAB Transact. See Uploading credit card receipts to NAB Transact.
• View the Online Receipts List report to extract information about both successful and unsuccessful payment attempts. See Viewing the Online Receipts List report.

Maintaining payment plans

You can:

• Update a debtor's payment plan instalment frequency. See Updating payment plan instalment frequencies.
• Apply a process adjustment to a debtor's payment plan. See Applying payment plan process adjustments.
• Deactivate a debtor's payment plan. See Deactivating payment plans.
• Create payment plans for the next file year. Creating next year payment plans.

Note: For additional customisation options relating to the Payment Plans tab, see Customising the Payment Plans tab in the Community Portal Configuration manual.