Entering online payment methods on behalf of Community Portal users

You can enter:

• credit card details
• direct debit details.

Note: Payment methods entered on the Community Portal are saved on the Online Payments sub-tab of the Payment Type tab under Debtor Maintenance. For information on activating payment methods, see Activating online payment methods.

Entering credit cards on behalf of Community Portal users

To enter credit card details on behalf of a Community Portal user:

1. Impersonate the community member in the Community Portal. See Viewing the Community Portal as a different community member in the Community Portal Configuration manual.
   
   Tip: You can also configure impersonation launching from Synergetic. See Viewing the Community Portal as a debtor by launching from Synergetic.
   
   
2. Click the Manage Stored Cards tab.
   The Manage Stored Cards tab is displayed.
   
3. Select the Credit Card radio button.
4. Select the credit card type from the Card Type drop-down list.
5. Type the card holder's name into the Card Holder's Name field.
6. Type the name of the bank that issued the credit card into the Issuing Bank field.
7. Type the credit card number into the Credit Card Number field.
8. Select the Expiry Month.
9. Select the Expiry Year.
10. Click .
    The following window is displayed.
    
11. Click
    The confirmation message is displayed.
    

Entering direct debit details on behalf of Community Portal users

To enter direct debit details on behalf of a Community Portal user:

1. Impersonate the community member in the Community Portal. See Viewing the Community Portal as a different community member in the Community Portal Configuration manual.
   
   Tip: You can also configure impersonation launching from Synergetic. See Viewing the Community Portal as a debtor by launching from Synergetic.
   
   
2. Click the Manage Stored Cards tab.
   The Manage Stored Cards tab is displayed.
   
3. Select the Direct Debit to Bank Account radio button.
   The Direct Debit options are displayed.
   
4. Type the name of the financial institution into the Financial Institution field.
5. Type the name of the branch into the Branch Name field.
6. Type the account name into the Account Name field.
7. Type the BSB into the BSB field.
8. Type the account number into the Account No. field.
9. Click.
   The following window is displayed.
   
10. Click
    The confirmation message is displayed.