Handling inactivity timeouts

Owned by Former user (Deleted)
Last updated: Nov 12, 2021 by Richard Kennedy (Unlicensed)
1 min read

If you do not use SynWeb for a certain period of time, SynWeb logs you out and displays the Login window.

Log back in to SynWeb. See Logging in and out.

The default inactivity period is 30 minutes. This period is set for your organisation as a whole, when SynWeb is installed. Contact Synergetic Management Systems if you want to change the setting.

Tip: When some buttons or functions do not work, this usually indicates that your session has timed out. Cancel out of the function and go to another function. If the Login window above appears this explains the problem.