SAML Gotcha

Problem: When user click logout in Portal or SynWeb. The following error prompt.

image-2019-03-14-07-50-29-943.png

Cause: This is because SAMLLogoutX509CertificatePath is specified, but private key is not provided.

Solution:

  1. Leave the SAMLLogoutX509CertificatePath blank, it will use Synergetic default certificate. OR

       2. Enter the privatekey.

-------------------------------------------------------------------------------------------------------------------------

Problem: Error 212 when login into SynWeb or Portal

Cause:

  1. Certificate does not match
  2. SAML Claim attribute name is incorrect

Solution:

  1. Update the certificate in ~/Site/Certificate/*.crt
  2. Check the SAML Response and see the ClaimAttribute.