Cancelling creditor cheques

You can cancel a cheque in Synergetic and reprocess it if required. To cancel a cheque:

Enter an invoice for the negative value of the cheque to be cancelled. For example, if the original cheque was for $100, enter a cheque for -$100. See Creditor Invoice Entry - Invoice tab.

Note: Use exactly the same details as the original invoice, for example allocate the invoice to the same general ledger account.

Note: Ensure the cheque mode is Cheque Written.
Re-enter the original invoice. See Creditor Invoice Entry - Invoice tab.
Print a replacement cheque. See Printing creditor cheques.

Example

A staff member:

received an invoice for $100 for the supply of some exercise books (step 1)
printed cheque number 57 (step 2)
now needs to cancel the cheque on the system as the original cheque was lost (steps 3 - 5).

Allocations are as follows:

Step	Process Instruction	Debit		Credit
		A/C	Amount	A/C	Amount
1	Using Creditor Invoice Entry, enter an invoice for $100 to the supplies account.	249	$100	820	$100
2	Print the cheque.	820	$100	610	$100
3	Using Creditor Invoice Entry, cancel the cheque as the cheque was lost. That is, enter in a cheque written for cheque 57 for negative $100 and allocate to suspense or original account.	610	$100	400 or 249	$100
4	Using Creditor Invoice Entry, reprocess the original invoice and allocate to the same account used in step 3.	400 or 249	$100	820	$100
5	Print the new cheque. Creditor payment on cheque no. 58 for $100.	820	$100	610	$100

Note: Use a suspense account if you do not know the original allocation AND you are going to reprocess the invoice for payment again (for example if the supplier did not receive the cheque). Use the original allocation if you are cancelling because the original invoice should not have been paid.

Tip: Instead of steps 3 through 5 you can use Reset Creditor Cheques by entering the date that the cheque was printed and the original cheque number that needs to be cancelled. See Resetting creditor cheques.