You can manually place the Community Portal into maintenance mode and customise the messages that it generates when the system is in shutdown or maintenance mode.
You can enable maintenance mode by either:
- Setting the MaintenanceModeOverride configuration setting to True (see below).
- Selecting the Enable Maintenance Mode field. See Configuring general settings
Anchor H_39933 H_39933 (on page ). - Scheduling a shutdown period. See Maintaining system messages in the Synergetic System maintenance manual.
What you can do
What you can do... | See... | |||
|---|---|---|---|---|
Determine whether maintenance mode related messages are displayed on the Introduction tab of the Community Portal. | DisplayOnIntoPage DisplayOnIntroPage configuration setting | |||
Determine whether users are immediately logged out of the Community Portal when maintenance mode is enabled. | LogoutUserMode configuration setting | |||
Place the Community Portal into maintenance mode. | ||||
Customise a message to be displayed when the Community Portal is undergoing maintenance. | OfflineMessage configuration setting (on page ) | |||
Customise a message informing users about future shutdown periods. | ||||
Customise whether shutdown times are displayed in the Community Portal. | ShowOfflineDates configuration setting | |||
Maintain the access permissions of users during system maintenance. | UseMaintMessages configuration setting |