Maintenance Tasks window

Use the Maintenance Tasks window to create and track maintenance tasks relating to objects. For example, to track software upgrades for staff laptops or maintenance to air conditioning systems.

Opening the Maintenance Tasks window

To open the Object Maintenance Tasks window:

Select Objects > Maintenance Tasks from the SynWeb main menu.
The Object Maintenance Tasks window is displayed.

Maintenance Tasks window key fields and buttons

Fields

Field	Description
Status	Select to filter the grid to show only tasks of this status.
Search	Select to filter the grid to show only tasks that match the search.
Include closed tasks	Select to include closed tasks in the grid.

Grid area fields

Field	Description
Task Number	Unique identifier for the task.
Opened	Date the task was created.
Initiated by	Community member that initiated the task.
Level	Priority of the task. Note: These options are populated by the luObjectTaskLevel lookup table. See Maintaining lookup tables in the Synergetic System maintenance manual.
Severity	Urgency of the task. Note: These options are populated by the luObjectTaskSeverity lookup table. See Maintaining lookup tables in the Synergetic System maintenance manual.
Status	Status of the task. Note: These options are populated by the luObjectTaskStatus lookup table. See Maintaining lookup tables in the Synergetic System maintenance manual.
Subject	Brief description or title of the task.
Description	Detailed description of the task.
Object	Object the task relates to.
Allocated To	Staff member the task has been allocated to.
Closed On	Date the task was marked as closed.

Buttons

Button	Description
	Create a new task for an object. See Creating object tasks.
	Clear the current selections filtering the grid.