You can maintain:
- online payment methods
- online payment receipts
- payment plans.
Maintaining online payment methods
You can:
- Enter an online payment method on behalf of another Community Portal user. See Entering online payment methods on behalf of Community Portal users.
- Activate an online payment method entered by a Community Portal user. See Activating online payment methods.
- Deactivate a stored online payment method. See Deactivating online payment methods.
- Delete a stored online payment method. See Deleting online payment methods.
Maintaining online payment receipts
You can:
- Upload transaction receipts from NAB Transact. See Uploading transaction receipts from NAB Transact.
- Upload credit card receipts to NAB Transact. See Uploading credit card receipts to NAB Transact.
- View the Online Receipts List report to extract information about both successful and unsuccessful payment attempts. See Viewing the Online Receipts List report.
Maintaining payment plans
You can:
- Update a debtor's payment plan instalment frequency. See Updating payment plan instalment frequencies.
- Apply a process adjustment to a debtor's payment plan. See Applying payment plan process adjustments.
- Deactivate a debtor's payment plan. See Deactivating payment plans.
- Create payment plans for the next file year. Creating next year payment plans.
Note: For additional customisation options relating to the Payment Plans tab, see Customising the Payment Plans tab in the Community Portal Configuration manual.