Use the Contacts tab to maintain contact details for primary and alternative contacts, particularly guardians and parents.
You can keep track of as many contacts for the student as you like. By default, Synergetic has three and we recommend that your organisation does not exceed nine.
SC1 contact
The SC1 contact is the person or couple most important to the student, usually one or both of the student's natural parents. Synergetic uses the SC1 contact to create a family structure, which is displayed on the Siblings tab. All students who share the same SC1 contact are shown on the Siblings tab. See SES (Socioeconomic status) parent extraction settings in the System maintenance manual.
Note: Synergetic requires every student to have an SC1 contact. If a student does not have an SC1 contact you will receive the following error message upon closing the window.
If Primary is not selected, creating an SC contact who is:
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Future Student Maintenance - Contacts tab fields and buttons
Grid area fields
Also refer to the Contact Details area for details of how to maintain these fields.
Field | Description |
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Type | Type of contact. Typical values include:
Note: Normally the SC1 contact is a parent of the students, even if the child does not live with the parent; this is because the SC1 contact is used to determine family position and sibling discounts. |
Contact Description | Description of the contact. Values include:
Note: If a contact has more than one type of relationship with the student, each relationship is shown as a separate entry. |
Contact Name | Contact's name. |
Lives With | Select if the student lives with the contact. |
Parent | Select if the contact is a parent. |
Select if the contact wants to receive mail from your organisation regarding this student. | |
Reports | Select if the contact wants to receive reports for this student. |
Primary | Select if addressing this person only and not their spouse. |
ID | Synergetic ID of the community member. |
Fields
Field | Description |
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Ph BH | Phone number during business hours for the selected:
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Default Mob | Default mobile phone number for the selected:
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Fax BH | Facsimile number during business hours for the selected:
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Email address for the selected:
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Mailing Address | Mailing address for both the contact and their spouse. |
Ph AH | Phone number after business hours. |
AH Alt | Alternative phone number after business hours. |
Fax AH | Facsimile number after business hours. |
Buttons
Button | Description |
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Launch the Community Maintenance window for the selected contact. | |
Add a new contact for the student. See Adding new contacts (Future students). | |
Delete the selected contact. | |
Send an email. See Sending emails in the Introduction manual. | |
Compose a letter. See Composing letters with Microsoft Word in the Introduction manual. | |
Copy the address details of the selected record to the Windows clipboard. Go to the Microsoft Windows application you are using and paste the address details into the document you are editing. |
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