You can use the Impersonate User Login window in the Community Portal to impersonate another user and enter payment method details on their behalf.
Note: You can also impersonate another Community Portal user to test NAB Transact payments. See Testing NAB Transact payments in the Synergetic Online payments manual.
Note: Contact the Synergetic administrator if you need to view the financial details of the different community member you are impersonating. The administrator will enable Group/User SELECT security access to the DEB|DebtorMaint setting.
To view the Community Portal as a different community member:
- Open the Impersonate User Login window. See Impersonate User Login window
Anchor H_36167 H_36167 (on page ). - Search for a community member by:
• Community surname
• Community given name
• Community ID.
Tip: Search using the Community ID to automatically login as the linked user. - Filter the search by constituency if necessary.
Note: Selecting Show Database logins only field will filter the list to only include IDs with Community Portal logins stored in the Synergetic database.
- Select a grid entry.
- Click Login As in the Login column.
A confirmation message is displayed on the Impersonate User Login window and the Community Portal pages are displayed as the selected community member sees them.
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