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Community members must have accounts set up on the Community Portal before they can log in. You can set up several accounts at once in a batch file. See Creating Community Portal accounts in a batch AnchorH_28201H_28201 (on page ).

Note: If wish to manage Community Portal accounts on a system that is not the IIS web server, you must first enabled networked Community Portal account management. See Enabling Community Portal account management across a network AnchorH_23638H_23638 (on page ).

To set up a community member's portal account:

1. Select Module > System > Community Maintenance.
2. Find the community member you wish to create an account for.
3. Select the Other tab.
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4. Click Image RemovedImage Added.
   The Password Manager window appears.
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5. Type in a password for the user.
6. Select the Account type:
   • Single for students and for parents who do not wish to share an account with their spouse
   • Joint for parents who wish to share the account with their spouse.
7. Click Image RemovedImage Added.
   The Confirm Password window appears.
8. Re-type the password you entered in step 5.
9. ClickImage RemovedImage Added.