You can customise how Community Portal handles emails to suit your organisation's needs.
How to:
- Customise emails sent to the Community Portal administrator when users update their contact details. See Administrator notification of updated contact details (on page ).
- Customise emails sent to users when they update their contact details. See User notification of updated contact details (on page ).
- Customise emails sent to users when users forget their passwords. See Forgotten password emails (on page ).
- EnableSMTP email settings. See Enabling SMTP email settings on the Community Portal (on page ).
What you can do
What you can do... | See... |
|---|---|
Maintain the email address to which changes made on the MyAccount page are sent. | ContactDetails:ToAddress configuration setting (on page ) |
Define the subject text for emails sent to parents and users requesting updated email details. | Email:SubjectText configuration setting (portal) (on page ) |
Define how to deal with cases where the portal does not have a user's email address. | NoEmailBodyText configuration setting (on page ) |
Define the subject text of the email sent to the nominated address when a new online transaction has been made. | NotificationOnlinePayment:SubjectText configuration setting (on page ) |
Customise the message automatically included in emails sent from the portal. | PortalMailMessage configuration setting (on page ) |
Maintain how the portal interacts with your email server. | RequireAuthentication configuration setting (on page ) |
Determine whether emails notifying of MyAccount page changes are sent to multiple addresses. | SendEmailToAllConfigKey5 configuration setting (on page ) |
Define the name of the SMTP server. | SMTP:ServerName configuration setting (on page ) |
View the password of the SMTP server. | SMTP:ServerPassword configuration setting (on page ) |
Define the server port of the SMTP server. | SMTP:ServerPort configuration setting (on page ) |
Determine whether the SMTP server uses TLS (transport layer security). | SMTP:ServerTLSMode configuration setting (on page ) |
Define the username of the SMTP server. | SMTP:ServerUserName configuration setting (on page ) |
Customise how users can email staff members. | StaffEmailMode configuration setting (on page ) |