Use the Payment Type tab to define the usual way the debtor will settle the account.
- If the debtor wants to settle the account when it comes due, enter the details on the Manual Payments tab. These values are normally updated when you enter payment details in Cash Receipts Entry rather than using this tab.
- If they want to have payments direct debited, enter the details on the Automatic Payments tab. The debtor must consent to direct debit payments before you can enter direct debit details on this tab.
- If the debtor has entered payment details in the Community Portal, use the Online Payments tab to edit or process these details.
See:
- Debtor Maintenance - Payment Type tab - Manual Payments sub-tab (below)
- Debtor Maintenance - Payment Type tab - Automatic Payments sub-tab
- Debtor Maintenance - Payment Type tab - Online Payments sub-tab.
Manual Payments sub-tab
Debtors can settle their account by credit card, cash, cheque, EFT payment or money order. The Manual Payments sub-tab shows the manual payment method last used in Cash Receipts Entry.
We recommend that the security permissions on the sub-tab be set to Select, to ensure that details are not mistakenly entered for automatic payments.
To view sub-sub-tabs for the different payment types:
- Click the Payment Type tab.
Note: The Manual Payments sub-tab is displayed as the default when you select the Payment Type tab. - Select the payment type.
When you select a payment type, the Drawer field is automatically completed.
Note: Another tab is displayed at the bottom of the screen to record the payment type details. Refer to the tables below for a description of the fields on the lowest level tab. - Update the Drawer field if required. For example, Synergetic automatically completes the field with 'J&J Smith' but the account name is 'JA & JL Smith'.
- Complete the payment type details. Refer to the field descriptions below.
Manual Payments sub-tab key fields and buttons
Fields
Field | Description |
---|---|
Payment Type | Method used to make the payment. Typical values include:
|
Drawer | Debtor's bank account name, if applicable. Note: If you selected Override Name in the Debtor tab, this field may need to be updated. |
Credit Card Details sub-sub-tab fields
Field | Description |
---|---|
Card Type | Type of credit card. Typical values include:
|
Card Number | Credit card number. Note: Do not type spaces when typing the credit card number. Synergetic inserts spaces automatically. |
Card Expiry Date | Credit card expiry date. |
Use Validation Mask | Displays the credit card number in its segmented format, such as 4111 1111 1111 1111. Note: Once the credit card has been confirmed and encrypted, you can edit the credit card details by clicking . See below. |
Cheque Details sub-sub-tab fields
Field | Description |
---|---|
Bank | Debtor's bank. Note: If the debtor's bank is not on the list, add their bank to the luBank lookup table. See luBank lookup table in the Finance manual. |
Branch | Debtor's branch. Tip: Type the branch name, not the branch number. For example 360 Collins St, Melb. |
EFT Details sub-sub-tab fields
Field | Description |
---|---|
BSB | Debtor's BSB (Bank State Branch) number. |
Account Number | Debtor's account number. |
Buttons
Field | Description |
---|---|
Edit the credit card details. Note: You need to have Update rights to the DEB|DebtorMaint|PaymentType|ManualPayments security permission to view this button. |