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  1. Create a text file where each line holds a Community ID and password separated by a comma. For example:
    23, p4ssw0rd01
    24, apple123
    78, qwertyuiop5
  2. If a community member should have a joint portal account, add a join flag (J) to the line containing their ID. For example:
    23, p4ssw0rd01
    24, apple123, J
    78, qwertyuiop5
  3. Clarification: Adding the J (join flag) after (e.g.ID:) 24, apple123, J means that ID: 24's spouse/partner would share the same password.
  4. In Synergetic select Module >Community Maintenance.
    The Constits tab of the Community Maintenance window is displayed.
  5. Select the Other tab.
    The Other tab of the Community Maintenance window is displayed.
  6. Click Image RemovedClick Image Added.
    The Open File window is displayed.
  7. Select the text file you created.
  8. Click.
    The passwords are encrypted into the database.

    Note:
    For security reasons it is recommended you delete the text file after completing these steps and notifying the community members of their new passwords.