Use the Relations tab to:
- list family and guardianship relationships
- view the constituencies of the relations
- view the contact details of the relations
- maintain relationships
- manage communications with relations.
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To open the Relations tab:
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Past Student Maintenance - Relations tab key fields and buttons
Grid area fields
Field | Description |
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Relation | Relationship from the perspective of the student. |
Constituencies | Constituencies that the relation belongs to.
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Use SMS | Whether the relation elects to receive SMS text messages from your organisation with regard to this person (No, if not), and if so which mobile phone number to use:
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Use Email | Whether the relation elects to receive email messages from your organisation about this person (No, if not), and if so which email address to use:
Note: Selecting No prevents sending emails from grids but not sending emails using Communications Maintenance. |
Portal Approval | Whether the selected relation is approved to:
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Receive SMS | Relation's SMS contact (i.e. person that sends the relation SMSs) as defined in the Use SMS field. |
Receive Email | Relation's email contact (i.e. person who sends the relation emails) as defined in the Use Email field. |
Give Portal Approval | Whether the student has been approved to selected relation has given approval for the community member to:
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ID | Synergetic ID of the relation. |
Fields
The fields in the Details area correspond to the selected record in the grid area.
Field | Description |
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Name | Relation's name. |
Address | Relation's address. |
Phone BH | Relation's business hours telephone number. |
Phone AH | Relation's after hour's telephone number. |
Phone Mobile | Relation's mobile telephone number. |
Relation's email address. | |
Use SMS | Whether the relation elects to receive SMS text messages from your organisation with regard to this person (No, if not), and if so which mobile phone number to use:
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Use Email | Whether the relation elects to receive email messages from your organisation about this person (No, if not), and if so which email address to use:
Note: Selecting No prevents sending emails from grids but not sending emails using Communications Maintenance. |
Portal Approval | Whether the selected relation is approved to fill out the student's excursion permission forms on the Community Portal. |
Icons
Button | Description |
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Displays an Information window providing details about the emails sent to parents. Key points:
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Displays an Information window providing details about the Use SMS/Email and Receive SMS/Email fields. Key points:
Tip: You can maintain community member communications using the Relations tab of Community Maintenance. Managing communications between relations in Community Maintenance provides the most flexibility because all community member records are available for configuration. For example, you could select the community record of a parent and allow one of their children to receive their communications. See Community Maintenance - Relations tab. | |
Displays an Information window providing details about the Portal Approval field. Key points:
Tip: You can set past students as approvers for community members using the Relations tab of Community Maintenance. See Community Maintenance - Relations tab. |
Buttons
Button | Description |
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Add a new relation for the student. See Adding new relations. | |
Delete the selected relationship. | |
Copy the address details of the selected relation to the Windows clipboard. | |
Compose a letter to the relation. See Composing letters with Microsoft Word in the Introduction manual. | |
Send an email to the relation. See Sending emails in the Introduction manual. |
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