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  1. Follow exactly the same process up to step 3 for a regular sale. See Processing a regular sale
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    (on page ).
  2. On the Sales Entry window, select Sale is a Return of Goods.

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  2. Add the item being returned.
    The sale quantity for the item defaults to -1.
  3. Repeat step 3 for each item being returned.
  4. Click Image Modified .
    The Select Payment Method window is displayed.

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  2. Select the payment method by which the refund is being returned to the customer. See Selecting payment methods
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    (on page ).