To process a customer return:
- Follow exactly the same process up to step 3 for a regular sale. See Processing a regular sale (on page ).
- On the Sales Entry window, select Sale is a Return of Goods.
- Add the item being returned.
The sale quantity for the item defaults to -1.
- Repeat step 3 for each item being returned.
- Click
.
The Select Payment Method window is displayed.
- Select the payment method by which the refund is being returned to the customer. See Selecting payment methods (on page ).