Skip to end of banner
Go to start of banner

Processing customer returns

Skip to end of metadata
  • Created by Former user, last modified by Former user on Jan 16, 2017
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

To process a customer return:

  1. Follow exactly the same process up to step 3 for a regular sale. See Processing a regular sale (on page ).
  2. On the Sales Entry window, select Sale is a Return of Goods.
  3. Add the item being returned.
    The sale quantity for the item defaults to -1.
  4. Repeat step 3 for each item being returned.
  5. Click .
    The Select Payment Method window is displayed.
  6. Select the payment method by which the refund is being returned to the customer. See Selecting payment methods (on page ).
  • No labels