There are a number of possible problems that can occur when purchasing.
Problem | See… |
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You are receiving a partial order. |
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Items cannot be supplied because they are on back order. | |
You need to cancel an order. | |
Too many items were supplied. |
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You need to swap goods that were faulty or wrongly supplied. | |
The supplier charged too much and you need to request a credit note from them. | |
You need to make changes to the order once it is completed. |
Note: For an overview of the standard purchasing process, seesee Purchase order process.
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