Synergetic can successfully be configured with Third-Party E-Mail Provider like, Office 365, Gmail, SendGrid, PostMarkApp for sending Emails. This is recommended if there are handful of users sending emails.
These providers can be integrated to send emails from SynMain App, SynWeb, Community Portal and SMS.
Requirements -
Third-Party E-Mail Provider requires encryption and authentication for all email and requires creating a 'proxy' user to send email on behalf of all users.
Login into your Office 365 administration console and create a new user (to use as a proxy). Example - SynEmail@schooldomain.edu.au
This Account needs to have a O365/others Mailbox and needs to be granted 'Send As' permission for users who would be emailing from Synergetic.
Specific port (587), open for communication between the servers and Third-Party E-Mail Provider
The following information is used -
Key Name | Key Value |
|---|---|
Mail Server Name | |
Mail Server Port | 587 (Or any port configured by the School) |
TLS/SSL Support | If Available - 1.2 Default |
Authentication | Proxy |
Proxy Username | <username for new proxy user> |
Proxy Password | <password for new proxy user> |
The settings window would look similar to the one below.
Please raise a Synergetic Case if you wish to configure Third-Party E-Mail Provider.
Synergetic Systems' Specialist would then make relevant changes on the Config File and test.
NOTE - We have encountered an Auth error with SynWeb Email, as a workaround we can set up IIS6 SMTP Relay Service on the App Server until it is resolved by Devs.