Requires v68.24 for TLS 1.2 support
Overview
Quick Address System (QAS) real-time address validation tools allow fast and complete verification of addresses from minimal information, meaning only accurate addresses enter your database.
Whether via website or browser-based applications, there is a challenge to meet increasing expectations from the consumer for speed and accuracy when collecting contact details.
To enhance your online services, online address capture can be used to:
- Provide fast and efficient online collection of contact data
- Enhance database analysis
- Improve customer service and retention
Address validation is only for Australian addresses at this time, however we will consider broadening this to other countries based on client feedback (additional charges may apply).
Address validation has been integrated with the following products:
- Synergetic Windows
- SynWeb (including Online Form Builder)
- Community Portal (MyDetails)
Once address validation is enabled using the configuration settings listed below you can type addresses into address search fields to return a list of validated addresses that updates as you enter more information. In the following example a user has started typing an an address into the Address search field on the Home Address tab of Community Maintenance.
Prerequisites
The CoreAPI web service endpoint must be accessible from the calling application (eg. Synmain, SynWeb, CommunityPortal, Online Forms) in order to service QAS Address Validation requests.
See CoreAPI Q&A for more information.
Cost
- Please speak to your CSM for current pricing
- Pricing per validation
Please note that validations are only used once an address has been selected, not during the search process.
ie. In the example above a validation will be used once a dropdown option is selected.
Configuration
The following keys are used by the address validation calls:
Key1 | Key2 | Key3 | Key4 | Key5 | Type | DefaultValue | CDAComment |
---|---|---|---|---|---|---|---|
AddressValidation | EnabledFlag | BIT | 0 | Flag to determine if AddressValidation is active (turned on) or not. | |||
AddressValidation | ConfirmOnValidate | BIT | 0 | Flag to determine if a confirmation alert should be displayed when validating an address. | |||
AddressValidation | Provider | Name | STR | The name of the Address Validation Provider. Must be valid in refAddressValidationProvider. | |||
AddressValidation | Provider | URL | STR | The URL to use for the Provider | |||
AddressValidation | Provider | Username | STR | The username to use for the Provider. | |||
AddressValidation | Provider | Password | STR | The password to use for the Provider. | |||
AddressValidation | Provider | AuthToken | STR | The authorisation token used for the Provider. | |||
AddressValidation | Provider | Timeout | INT | 10000 | Time in milliseconds after which a search will abort. | ||
AddressValidation | Provider | ResultLimit | INT | 15 | Number of results to return to the client. |
For Experian, we are using a token for authorisation rather than a user name/password- Synergetic will provide this token following purchase of this capability.
To enable address validation at a school:
- AddressValidation|EnabledFlag will need to be set to 'True'
- AddressValidation|Provider|URL will need to be set to 'https://ws3.ondemand.qas.com/ProOnDemand/V3/ProOnDemandService.asmx'
- AddressValidation|Provider|AuthToken will need to be set to the school's token.
Q&A
Question | Answer |
---|---|
Can QAS address validation and Datatools RAT be used concurrently? | No |
Are you able to use QAS address validation to bulk generate DPID feature to update existing addresses? | No |
Address validation is not working, why? | Confirm that you can access the AddressValidation|Provider|URL entry, https://ws3.ondemand.qas.com/ProOnDemand/V3/ProOnDemandService.asmx, from any web and/or application environments. If this is inaccessible you will have an issue with your internal firewall rules which need to be amended to allow this outbound connection. |