Requires v68.24 for TLS 1.2 support

Overview

Quick Address System (QAS) real-time address validation tools allow fast and complete verification of addresses from minimal information, meaning only accurate addresses enter your database.

Whether via website or browser-based applications, there is a challenge to meet increasing expectations from the consumer for speed and accuracy when collecting contact details.

To enhance your online services, online address capture can be used to:

Provide fast and efficient online collection of contact data
Enhance database analysis
Improve customer service and retention

Address validation is only for Australian addresses at this time, however we will consider broadening this to other countries based on client feedback (additional charges may apply).

Address validation has been integrated with the following products:

Synergetic Windows
SynWeb (including Online Form Builder)
Community Portal (MyDetails)

Once address validation is enabled using the configuration settings listed below you can type addresses into address search fields to return a list of validated addresses that updates as you enter more information. In the following example a user has started typing an an address into the Address search field on the Home Address tab of Community Maintenance.

Prerequisites

The CoreAPI web service endpoint must be accessible from the calling application (eg. Synmain, SynWeb, CommunityPortal, Online Forms) in order to service QAS Address Validation requests.

See CoreAPI Q&A for more information.

Cost

Please speak to your CSM for current pricing
Pricing per validation

Please note that validations are only used once an address has been selected, not during the search process.

ie. In the example above a validation will be used once a dropdown option is selected.

Configuration

The following keys are used by the address validation calls:

Key1	Key2	Key3	Type	DefaultValue	CDAComment
AddressValidation	EnabledFlag		BIT	0	Flag to determine if AddressValidation is active (turned on) or not.
AddressValidation	ConfirmOnValidate		BIT	0	Flag to determine if a confirmation alert should be displayed when validating an address.
AddressValidation	Provider	Name	STR		The name of the Address Validation Provider. Must be valid in refAddressValidationProvider.
AddressValidation	Provider	URL	STR		The URL to use for the Provider
AddressValidation	Provider	Username	STR		The username to use for the Provider.
AddressValidation	Provider	Password	STR		The password to use for the Provider.
AddressValidation	Provider	AuthToken	STR		The authorisation token used for the Provider.
AddressValidation	Provider	Timeout	INT	10000	Time in milliseconds after which a search will abort.
AddressValidation	Provider	ResultLimit	INT	15	Number of results to return to the client.

For Experian, we are using a token for authorisation rather than a user name/password- Synergetic will provide this token following purchase of this capability.

To enable address validation at a school:

AddressValidation|EnabledFlag will need to be set to 'True'
AddressValidation|Provider|URL will need to be set to 'https://ws3.ondemand.qas.com/ProOnDemand/V3/ProOnDemandService.asmx'
AddressValidation|Provider|AuthToken will need to be set to the school's token.

Q&A

Question

Answer

Can QAS address validation and Datatools RAT be used concurrently?

No

Are you able to use QAS address validation to bulk generate DPID feature to update existing addresses?

No

Address validation is not working, why?

Confirm that you can access the AddressValidation|Provider|URL entry, https://ws3.ondemand.qas.com/ProOnDemand/V3/ProOnDemandService.asmx, from any web and/or application environments.

If this is inaccessible you will have an issue with your internal firewall rules which need to be amended to allow this outbound connection.