You can maintain:
- online payment methods
- online payment receipts
- payment plans.
Maintaining online payment methods
You can:
- Enter an online payment method on behalf of another Community Portal user. See Entering online payment methods on behalf of Community Portal users (on page ).
- Activate an online payment method entered by a Community Portal user. See Activating online payment methods (on page ).
- Deactivate a stored online payment method. See Deactivating online payment methods (on page ).
- Delete a stored online payment method. See Deleting online payment methods (on page ).
Maintaining online payment receipts
You can:
- Upload transaction receipts from NAB Transact. See Uploading transaction receipts from NAB Transact (on page ).
- Upload credit card receipts to NAB Transact. See Uploading credit card receipts to NAB Transact (on page ).
- View the Online Receipts List report to extract information about both successful and unsuccessful payment attempts. See Viewing the Online Receipts List report (on page ).
Maintaining payment plans
You can:
- Update a debtor's payment plan instalment frequency. See Updating payment plan instalment frequencies (on page ).
- Apply a process adjustment to a debtor's payment plan. See Applying payment plan process adjustments (on page ).
- Deactivate a debtor's payment plan. See Deactivating payment plans (on page ).
- Create payment plans for the next file year. Creating next year payment plans (on page ).
Note: For additional customisation options relating to the Payment Plans tab, see Customising the Payment Plans tab in the Community Portal Configuration manual.