Use the Debtor tab to view information about the debtor, including their contact details and all the students that the debtor is currently paying for. The contact details are maintained in the community database.
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Mailing area key fields and buttons
Fields
Field | Description |
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Override Debtor Name | Select to change the debtor's name for the debtor program only. If you override or de-override a debtor's name, make sure the Drawer name in the Payment Type tab matches the new name. See Renaming debtors. Note: Do not change the full name of a debtor in Community Maintenance unless required, as this can cause problems elsewhere. |
Debtor Name | Debtor's name (e.g. Mr B and Mrs H Abbot) |
Primary | Primary contact name. |
Spouse | Spouse contact name. |
Phone BH | Business hours phone number. |
Phone AH | After-hours phone number. |
Mobile | Mobile phone number. |
Address | Postal address for the debtor. |
Mailing Address | Select to send statements and invoices to either the debtor's:
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Address mail to primary person only | Select if the debtor is a couple but you want only to send mail to the primary person. This can later be used in queries or debtor Crystal Reports and will automatically update the debtor's mailing name field. |
Notify Method | Select the method used to send statements and invoices to the debtor. Either:
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Email Address | Select the debtor's preferred email address to send statements and invoices to. |
Override Email | If you want to send a statement or invoice to a different address than those listed in Community Maintenance, you can enter the email address in the Override Email field. Note: If you want to send a statement or invoice to another community member, you can add duplicate statement recipients on the Statements tab. See Debtor Maintenance - Statements tab. |
Send Statement Notification to Spouse (if notifying by email) | If you want to send a statement or invoice to a spouse by email, you can select which of email address to use in the Send Statement Notification To Spouse field. Note: If selected, the email address of the spouse is added as another To recipient of the statement email. |
Students area key fields and buttons
Grid area fields
Field | Description |
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Name | Name of the student that the debtor is currently paying for. |
ID | Synergetic ID for the student the debtor is paying for. |
Buttons
Button | Description |
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Launch Current Student Maintenance or Future Student Maintenance for the selected student. | |
Click to launch the Student Search window to add a student to the debtor's record. Note: You can also open the Debtor tab on student's record and click to select a debtor. See Current Student Maintenance - Debtor tab in the Current students manual or Future Student Maintenance - Debtor tab in the Future students manual. | |
Click to launch the Future Student Search window to add a future student to the debtor's record. |
Updating students
Each student must have a corresponding debtor in order to be charged for fees. If the student details on the debtor record are not correct:
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