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  • .Net 3.5 is installed on the SQL server
  • If it is not installed, add the Application Server role through SQL Server Manager.
  • The zSynergeticService user exists in the SQL server.
  • The zSynergeticService user is mapped to SynergyOne and SynergyOneMedia.
  • The zSynergeticService user is assigned the database role membership SynergeticServiceDocMan.

If you need the Docman service installer please create a ticket and a systems team member will reach out to you to help install it on your server.