Installing the DocMan service

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Last updated: May 27, 2022 by Daniel Boo (Deactivated)
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Installing the DocMan service requires several steps:

  1. Ensure your servers and network meet the prerequisites listed below.
  2. Launch the DocMan service installer and accept the default values for the installation.
  3. Configure Synergetic to use the service. See Configuring the DocMan service.
  4. Set up the file server with the appropriate folders. See Configuring the DocMan service folders.
  5. Start and test the DocMan service. See Testing the DocMan service.

DocMan service system prerequisites
Ensure that:

  • .Net 3.5 is installed on the SQL server
  • If it is not installed, add the Application Server role through SQL Server Manager.
  • The zSynergeticService user exists in the SQL server.
  • The zSynergeticService user is mapped to SynergyOne and SynergyOneMedia.
  • The zSynergeticService user is assigned the database role membership SynergeticServiceDocMan.

If you need the Docman service installer please create a ticket and a systems team member will reach out to you to help install it on your server.