Synergetic requires Crystal Report services to run scheduled reports, like the ones used for attendance and absence notifications. Configuring Crystal Report services
To configure Crystal Report services, you need:
- A system with access to the SynergyOne database and Crystal Report files.
- A system account with privileges to access configuration files, log files and report files.
- A login for the SynergyOne database for the service to use.
- Microsoft .NET Framework 3.5.
- Crystal Report 12 Redistributable.
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- Open Microsoft SQL Server Management Studio.
- Select Security > Logins from the left folders.
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- Right click on Logins and select New Login....
The Login window is displayed
- Create the login. For example, zSynergeticService.
- Select User Mapping. from the left-hand panel.
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- Select the Map field next to the SynergyOne database.
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- Select SynergeticCrystalReports in the Database Role Membership for list.
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- If you are installing the service for the first time, open setup.exe.
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- Make a note of the installation folder. The default location for 64-but systems is C:\Program Files (x86)\SynergeticManagementSystems\Synergetic.Service.CrystalReportScheduler.
The installation is complete.
Note: Ensure you configure the service before running it.
Configuring the service
To configure how the Crystal Report service runs:
- Open Service.CrystalSched.exe.config in Microsoft Notepad.
- Find the <AppSettings> section.
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- Modify the settings according to the comments provided in the configuration file.
Note: Do not change any other settings in the configuration file. Changing other settings may result in your Crystal Report service not functioning correctly.
- Save the file.
The service is configured.
Starting the service
To start the Crystal Report service:
- Open Services.msc.
- Find Synergetic Crystal Scheduler.
- Right click on Synergetic Crystal Scheduler and select Properties.
- If you want the service to run automatically, select Automatic (Delayed Start) in the Startup type field.
- Click the Log On tab.
- Type in the name of the Windows account the service should run under.
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- Click the General tab.
- Click Start.
The Crystal Report service is started Important: You must complete the steps in this section with a member of the Synergetic Systems Team. See Contact Synergetic Management Systems.
How to:
- Determine the user credentials to be used for the installation. See Determining Crystal Report user credentials
- Configure Crystal reports by installing the Syn Service Suite. See Installing the Syn Service Suite for Crystal reports
- Start the Synergetic Service to complete the configuration. See Starting the Synergetic Service.