Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Use the Action Centre tab to view Action Centre messages linked to the selected community member.

Note:
You can populate this tab by either linking or allocating Action Centre messages to the selected community member. See Using the Action Centre window in the Introduction manual.


Tip:
Click the Action Centre icon AnchorO_38107O_38107
Image Removed  Image Added to quickly navigate to the Action Centre tab to view items linked to the currently selected community member.


Expand
titleOpening the Action Centre tab

To open the Action Centre tab:

  1. Select Module > Community Maintenance from the main menu.
    The Set Community Search Criteria window is displayed.

    Tip:
    You can also access the Set Community Search Criteria window by clicking

...

  1. Image Added.

  2. Search for the community member. See Searching for community members

...

  1. .
    The Constits tab of the Community Maintenance window is displayed.
  2. Click the Action Centre tab.
    The Action Centre tab is displayed.

...

  1. Image Added


Community Maintenance - Action Centre tab key fields and buttons
Fields

O_18028 Image Removed

Field

Description

Summary

Summary of the Action Centre message.

Linked to Community Member

Community member linked to the task.

Allocated To

Community member allocated to the Action Centre task.

Note: Clicking

AnchorO_18028

Image Addedautomatically allocates the community ID linked to the current Synergetic user. Click

Image Removed

Image Added to assign to another community member.

Grid area fields

Field

Description

Description

Description of the Action Centre notification.

Summary

Summary of the Action Centre notification.

Created

Creation date of the Action Centre notification.

Buttons

O_44230 Image Removed

Field

Description

AnchorO_44230

Image Added

Launch Community Maintenance window for the displayed record.

AnchorO_38105O_38105 Image RemovedO_45081 Image Removed

Image Added

Remove the link between the community member and the selected task.

Note:
You can link the task to another maintenance record by using the Linked To fields and buttons in the Action Centre. See Using the Action Centre window in the Introduction manual.

AnchorO_45081

Image Added

Image Modified

Reallocate the task to a different community member.

AnchorO_43584O_43584 Image Removed

Image Added

Start the selected task.

AnchorO_38100O_38100 Image Removed

Image Added

Mark the selected task as complete.

AnchorO_38103O_38103 Image RemovedO_38106 Image Removed

Image Added

Launch the Save Task as Template window to save the current task as a template to be used for future tasks. See Managing tasks in the Introduction manual.

AnchorO_38106

Image Added

Fields Changed sub-tab fields and buttons
AnchorO_45087O_45087 Image RemovedImage Added
Use the Fields Changed tab to view fields that have been updated.

Note:
The Fields Changed
tab is only displayed when you select an Action Centre message indicating that fields have been changed. For example, AnchorO_43747O_43747 Image Removed Image Added.

Fields

Field

Description

Also show matched values

Select to also show unchanged values. That is, show values with the same value in the New Value and Current Value grid area fields.

Grid area fields

Field

Description

Field changed

Description of the changed field.

New value

New field value.

Current value

Current field value.

Accept

Select to accept the selected change.

Reject

Select to reject the selected change.

Buttons

O_43590 Image Removed

Button

Description

AnchorO_43590O_43591 Image Removed

Image Added

Accept all changes.

AnchorO_43591

Image Added

Reject all changes.

AnchorO_43585O_43585 Image Removed

Image Added

Apply changes based on selections in the grid area.

Description sub-tab fields
AnchorO_38109O_38109 Image Removed
Image Added
Enter a description of the Action Centre task in the comment field.

Detail sub-tab fields

AnchorO_38115O_38115 Image RemovedImage Added

Field

Description

Created

Date the task was created.

Self Actioned/Read

Whether the task has been self-actioned or read.

Actioned

Whether the task has been actioned.

Actioned By

Community member that actioned the task.

School

Name of the originating organisation.

User

Synergetic user that created the task.

System

Synergetic program used to create the task.

Created

Date the task was created.

Subscriber

List of users that are subscribed or allocated to this task.

Advanced sub-tab fields
AnchorO_38110O_38110 Image RemovedImage Added

Field

Description

Start Date

Start date for the task.

Due Date

Due date for the task.

Completed Date

Date the task was completed.

Task Status

Status of the task.

Time Spent In

Unit of time to be used for the task.

Estimated Duration

Estimated time required to complete the task.

Note:
Use the Time Spent In field to determine the unit of time.

Reminder Date

Select a date for the Action Centre to display a reminder relating to the currently selected task.

Reminder

Select a date for the Action Centre to display a reminder relating to the currently selected task.

% Complete

Percentage of the task completed.

Current Estimate

Estimated time required to complete the task.

Elapsed

Units of time elapsed.

Seq

Unique identifier for the task.


Dependencies sub-tab fields and buttons
The Dependencies sub-tab displays tasks that must be completed before the task selected in the main grid area can be started.
AnchorO_38116O_38116 Image Removed
Image Added
Fields

O_38098 Image Removed

Field

Description

Description

Description of the task.

Summary

Summary of the task.

Status

Status of the task.

Created

Creation date of the task.

Allocated To

Community member allocated to complete the task.

Note:
Clicking

AnchorO_38098O_38099O_38099 Image Removed

Image Addedautomatically allocates the community ID linked to the current Synergetic user. Click

Anchor

Image Added to assign to another community member.

Buttons

O_38607 Image Removed

Button

Description

AnchorO_38607O_38608 Image Removed

Image Added

Launch the Edit Workflow Dependencies for Current Task window to manage task dependencies.

AnchorO_38608

Image Added

Related tasks sub-tab fields
The Related tasks sub-tab displays tasks related to the task selected in the main grid area.
AnchorO_38117O_38117 Image Removed
Image Added

Workflow sub-tab fields

The Workflow sub-tab displays for full workflow for the task selected in the main grid area.
AnchorO_38122O_38122 Image RemovedImage Added

Field

Description

Extra Data to Display

Select fields in this area this area to display extra information on the workflow. You can display:

  • statuses
  • allocations
  • linked records
  • estimated durations
  • % complete figures.


DocMan sub-tab fields

See Community Maintenance - DocMan tab AnchorH_9184H_9184 (on page ) for details on the fields and buttons of this tab.

About sub-tab

The About sub-tab displays general system information about the task.
AnchorO_44231O_44231 Image Removed Image Added