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Previous integration may have used a local SMTP mail relay. (List pros and cons, and link to internal page)

How is using a Third-party email Provider better than On-Prem SMTP?

• Enhanced Security - Third-party providers invest heavily in security measures, including encryption, spam filtering, and malware protection.

• Reliability and Uptime - Providers like O365 and Gmail offer high availability and uptime guarantees, often with service level agreements (SLAs) that ensure your email service is always available.

• Cost Efficiency - Using third-party email services can be more cost-effective than maintaining a local SMTP server, which requires hardware, software, and ongoing maintenance.

• Automatic Updates and Maintenance - Providers handle all updates and maintenance, ensuring you always have the latest features and security patches without the need for manual intervention.

• Integrated Collaboration Tools - O365 and Gmail come with integrated productivity and collaboration tools, such as Microsoft Teams, Google Drive, and Google Docs, which can enhance team collaboration and productivity.

Requirements

Third-party email provider requires encryption and authentication for all email and requires creating a 'proxy' user to send email on behalf of all users.

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