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Comment: systems team member

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.Net 3.5 is installed on the SQL server
If it is not installed, add the Application Server role through SQL Server Manager.
The zSynergeticService user exists in the SQL server.
The zSynergeticService user is mapped to SynergyOne and SynergyOneMedia.
The zSynergeticService user is assigned the database role membership SynergeticServiceDocMan.

If you need the Docman service installer please create a ticket and a systems team member will reach out to you to help install it.