Updating student identity details in both Synergetic and ENROL programs (Roll returns)

You may need to edit the student details in the New Zealand Ministry of Education's ENROL web program and Synergetic if there is a mismatch between ENROL and Synergetic data.
In the following example, the student's:

  • Gender is not correct in Synergetic but is OK in ENROL. That is, Margaret is incorrectly listed as male in Synergetic.
  • Date of Birth is OK in Synergetic but not correct in ENROL, That is, Margaret's date of birth should be 16/04/2001.

    Note: For a simpler example, see Updating student identity details in Synergetic (Roll returns).

To update student identity in both Synergetic and ENROL:

  • check and correct student details in Synergetic
  • correct student details in ENROL
  • confirm student identity details are matching in Synergetic and ENROL.

    Note:
    Synergetic is set up so that you can use the URL (web address) on the ENROL Differences for NSN window to quickly find the ENROL student record.
     

Checking and correcting student details in Synergetic
To check and correct student identity details in Synergetic:

  1. Search for the student in Synergetic. See Searching for existing students in the Current students manual.
    The Personal tab of the Current Student Maintenance window is displayed.
  2. Click the NZMOE tab.
    The NZMOE tab of the Current Student Maintenance window is displayed.
  3. Click , if required.
    The following dialog window is displayed, if a successful connection is established.

    Note: If not successful, check the configuration. See SMS data exchange set up and configuration in the Roll returns manual.
  4. Click .
    The ENROL Differences for NSN window is displayed.
  5. Click .
  6. Click the Personal tab.
    The Personal tab of the Current Student Maintenance window is displayed.
  7. Correct any incorrect student information in Synergetic.
    In this example, the student's Gender has been corrected.
  8. Click the NZMOE tab.
    The NZMOE tab of the Current Student Maintenance window is displayed.
  9. Click .
    The ENROL Differences for NSN window is displayed as there is still data that needs correcting. In the following example, the Gender fields match but the Date of Birth difference still needs resolving.

Correcting student details in ENROL
The following procedure provides a brief overview of updating student details in the ENROL application. Consult the ENROL Schools User Guide for details.
To correct student identity details in the ENROL web program:

  1. Start your web browser. For example, Internet Explorer.
  2. Connect to the ENROL web program.
    The following window is displayed.

    Tip: Save the URL (web address) to your favourites for next time.
  3. Type your User ID and Password for ENROL.
  4. Click.
    You are logged into the ENROL web program and can manage student data for your organisation. 
  5. Switch back to the Synergetic window.
    The ENROL Differences for NSN window is displayed.
  6. Click .
    The URL (web address) for the student's ENROL record is copied to the Windows clipboard.
    Tip: Alternatively, you can use the button at this stage.
  7. Switch back to your web browser.
  8. Click in the address bar.
  9. Right click.
    The following menu is displayed.
  10. Select Paste.
    The URL is pasted into the address bar.
  11. Press Enter.
    The Find a Student tab is displayed for the selected student. In the following example, the Date of Birth field is incorrect.
  12. Click .
  13. Update the student details as required and save the changes when done.


Confirming identity details match
To confirm student identity details are matching in Synergetic and ENROL:

  1. Switch back to the Synergetic window.
    The NZMOE tab of the Current Student Maintenance window is displayed.
  2. Click .
    The following dialog window is displayed.
  3. Click to end.


ENROL Differences for NSN window key fields and buttons
Fields

Field

Description

URL

Universal resource locator (web address) that opens the student's ENROL record, using your web browser.

Confidential

Determines whether the last school information is displayed if a student is either:

  • enrolled at another school
  • not currently enrolled at any school.

    In the following example, the Confidential flag is cleared and the student's last school is displayed, along with their start and end dates.

    If this field is selected, the following fields cannot be disclosed:
  • Last School
  • Start Date
  • Last Attendance.

Last School

If present, the school is either the one that the student:

  • Is currently enrolled at. See Last Attendance below.
  • Was last enrolled at.

    The following message is displayed if the Confidential flag is selected: Different - but details suppressed.

    If the Different - but details suppressed message is displayed and you are enrolling the student at your organisation, you can either:
  • enrol the student individually using ENROL, so that a task is created for the other school to withdraw the student
  • contact the New Zealand Ministry of Education to contact the school if you believe that their batch withdrawal has not been completed.
    Note: A student can only be enrolled at one school at a time.

Start Date

If present, the starting date of a student at their last school if the student is either:

  • enrolled at another school
  • not currently enrolled at any school.

Last Attendance

If present, it indicates that the student is currently enrolled at another organisation. If you are enrolling the student at your organisation, you can either:

  • enrol the student individually using ENROL, so that a task is created for the other school to withdraw the student
  • contact the school directly if you believe that their batch withdrawal has not been completed.
    Note: A student can only be enrolled at one school at a time.


Buttons

Button

Description

Copy the URL (web address) for the student's ENROL record to the Windows clipboard.
This can be used to quickly find a student's ENROL record, if you are already logged in to the ENROL web program.

Launch your default web browser using the URL displayed.
If you are:

  • not yet logged into ENROL, you are presented with the ENROL log in screen and once logged in, the student details
  • logged into ENROL, the student details are displayed for the selected student.

Update Synergetic values using the values retrieved from the ENROL database.

If several differences are listed and some of the values are correct in Synergetic, see Updating student identity details in both Synergetic and ENROL programs (Roll returns).

Clear the NSN and URL fields on the NZMOE tab.
You can start again and search for the relevant student in ENROL. See Retrieving National Student Numbers (Roll returns).

Cancel the current changes and return to the NZMOE tab.