Checking National Student Numbers and identity details (Roll returns)

You can check a student's NSN and identity details against the New Zealand Ministry of Education's ENROL database.
In the following example, a fictitious student Alise TestDOne is set up as a current student in Synergetic. We need to check that her NSN and student identity details are correct.

To check the student's NSN and identity details:

1. Search for the student. See Searching for existing students in the Current students manual.
   The Personal tab of the Current Student Maintenance window is displayed.
2. Check that the following fields are present and correct for the student:
   • Surname
   • Given
   • Gender
   • Date of Birth.
   
3. Click the NZMOE tab.
   The NZMOE tab of the Current Student Maintenance window is displayed.
   
4. Click , if required.
   If a successful connection is established, the following dialog window is displayed.
   
   Note: If not successful, check the configuration. See SMS data exchange set up and configuration in the Roll returns manual.
5. Click .
   One of the following dialog windows is displayed, based on whether:
   • The NSN and identity data matches. No further action is required.
   
   • The identity data matches except the NSN. The NSN is automatically updated to the new value and no further action is required.
   
   • The field(s) specified are missing from step 2. Repeat from step 2.
   
   • One of the fields from step 2 is incorrect. Repeat from step 2.
   
   • The data is different between Synergetic and ENROL. See Updating student identity details in Synergetic (Roll returns), Updating student identity details in both Synergetic and ENROL programs (Roll returns).