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Improving the Speed of Archiving Academic Reports in the Hosted Environment: A Step-by-Step Guide

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Our new feature enhances the speed of printing student reports in a hosted environment. Synergetic now detects if it is running in a hosted environment and optimizes the process by generating, combining, and optionally storing reports directly from the hosted file system. This guide will help you configure and utilize this feature for efficient report management.

What is a Hosted Environment?

A “hosted” environment refers to setups where Synergetic’s main application (SynMain) is accessed via remote technology, such as Citrix or Amazon AppStream. These technologies allow users to run applications on remote servers while interacting with them as if they were running locally on their own devices.

How to Configure and Use the New Feature

  • Detecting Hosted Environment

    • Synergetic will automatically detect if it is running in a hosted environment. When detected, all report generation, combining, and optional storage will be handled directly from the hosted file system.

    • When running in hosted mode Synergetic will generate and combine reports in a temporary work area on the hosted environment. The resultant generated file(s) will be then copied to the archive path.

    • When not running in hosted mode Synergetic will generate and combine directly to the archive path.

  • Configuration Key: StudentReportsPrint|Archive|HostedMode

    • A new configuration key, StudentReportsPrint|Archive|HostedMode, allows you to override the default behavior. This key can be adjusted based on your specific needs and preferences.

    • The key takes three values:

      • Yes - for Hosted mode

      • No - for On premise mode (non-hosted)

      • Blank - When set to blank, Synergetic will determine the environment and process accordingly.

    • Setting to Y or N will force Synergetic to work that way

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  • New Tick Box for Storing Individual Class Reports

    • When the user is in hosted mode and navigates to the Print Student Reports under Assess module and on processing a Student Report based on a preferred search criteria, a new tick box appears on the report printing screen, asking if you wish to store individual class reports in the archive path. This pop up box is displayed on choosing the Process Type as “Archive“ and continuing with Process All.

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If ticked: Individual class reports are stored in the archive path.

If not ticked: Only combined reports are stored under the archive path, and the ‘Complete’ subfolder is no longer used. This option is faster in a hosted environment as it avoids downloading individual class reports.

Information Symbol: Synergetic will display an information symbol indicating it is running in a hosted environment and processing reports using the optimized method.

  • Process Overview

    • Generation and Combining: Reports are generated and combined directly on the hosted file system.

Synergetic generates all the individual reports in the temporary folder and then saves the combined reports to the Archive Path.

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  • Storage: Combined reports are copied to the selected archive path. If the tick box for storing individual class reports is not selected, the process is faster as it skips downloading individual reports.

Communicate with Your Community

  • Inform Users: Notify staff and relevant stakeholders about the new feature and how it improves report printing speed.

For further assistance or detailed instructions, please contact our support team.

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