Problem
When accessing the 'Page Setup' of a previewed crystal report via Synergetic, the 'Printer' button usually located at the bottom RIGHT corner of the screen is NOT displayed hence there is no option/ability to change the selected printer. This is due to a restriction in Crystal Reports with the embedded crystal engine.
Solution
WINDOWS BASED:
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1. Access the crystal report (via Synergetic) and PREVIEW
2. CLICK the 'Page Setup' icon/button
3. Press ALT + P to display the 'Page Setup' screen
4. Now select the appropriate printer
MAC BASED:
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1. Access the crystal report (via Synergetic) and PREVIEW
2. CLICK the 'Page Setup' icon/button
3. Press 'CTRL + OPTION + P' or 'OPTION + COMMAND + P' to display the 'Page Setup' screen
4. Now select the appropriate printer
NOTE: Access the following site for an example of the keyboard layout of a MAC:
http://lh4.ggpht.com/_4fi0gECNCSI/RbCuaHz_UMI/AAAAAAAAABo/CO_zDhxK9cc/Mac+Keyboard+Layout.jpg
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