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When you sign out the student, if the feature is enabled, you will be presented with the option to "Email incident report"
Select Yes to send the automated incident report to the student's contacts
The Yes radio button will only be enabled if:
The signed-in user has an email address configured
The incident has at least one contact with a valid email address
There is a communication template configured with the SynergyMeaning of IncidentReportEmail.
There is at least one valid contact for the incident
If any of these criteria are not met, the Yes radio button will not appear, and an error message will be displayed
3. The System Sends the Email
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If there is a technical error sending the email, an Action Centre message will be generated. This could happen if, for example, there is an SMTP server error
The Action Centre message will be visible to the appropriate group members configured for that message
The message will have sufficient details so that the failed message can be followed up manually
Rules for Selecting Contacts
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