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  • You have signed the Synergetic Stripe Product Agreement, available from your CSM

  • You have completed Stripe registration using the provided Connect account URL (refer to this article)

  • You have been informed that your secure Stripe integration connection has been completed

  • Service Suite is , Events Portal, and Core API are active on your site (installation of Service Suite will be confirmed when your site connection is configured)

  • When upgrading to 71.33, the systems team can assist with activation of the modules above at no additional cost. Please make an upgrade booking and let the team know you are interested in trying Pay Now.

Other tasks you may wish to complete:

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Synergetic Financial Configuration - Debtors tab - Sub Ledgers sub-tab

Note

Pay Now URLs are unique to a debtor

A big benefit of Pay Now is that the URL allows payment into a particular debtor’s account with full integration into Synergetic. Importantly, this means that Pay Now URL that is generated from the merge field is unique to a single debtor! Any payments made via that URL, will be applied to that debtor’s account.

Therefore, it is critical that schools do not attempt to “copy and paste” Pay Now URLs from previously generated emails and send them to other debtors!

5.) Communicate with Your Community

Inform parents about the new feature. You may wish to provide screenshots and inform them that they can verify the base URL in their browser when making a payment. This will help them feel confident their payment is going straight to the school.

6.) Configure header logo (Optional)

You can either replace the Synergetic logo in the header or keep the default setup.

Logo specs:

  • Recommended dimensions: 1773 x 328 OR 470 x 75

  • Aspect ratio: 5:1

  • File format: png

Steps:

  1. Rename your file to logo2.png

  2. Navigate to EventBooking > assets > img

  3. Replace logo2.png with your file.

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If you replace the logo, make sure to clear the cache so the changes are applied correctly.

Enjoy the Benefits

Use the power of our partnership with Stripe and our unmatched school financial management software to get your school paid quickly and safely, with less administration for schools and more convenience and choice for parents.

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