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When a parent checks a non-mappable (activity) checkbox and Saves the form, the value doesn't get saved at all.
Fix
A critical hotfix has been created through an update to a script file in the Form Builder, Application Portal.
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Determine the version of Synergetic that you are running. To do this, go to SynWeb > Help > About and take note of the SynWeb Version.
If your version is 70.16 or earlier then you don't need this fix.
If your version is between 70.17 and 71.05 5 then follow steps 4 and 5. A final fix is included in 71.06Note that the fix will not be required in releases 71.6 and later as it will already be included in those releases.
Copy the .zip file to your web server and extract the contents of the file FormBuilder.zip to the 'scripts' folder of your FormBuilder location (for example DC:\inetpub\wwwroot\OnlineApplicationFormsSynWeb\Application\Editorbuilder), replacing the existing file with this newly extracted file.
Copy the .zip file to your web server and extract the contents of the file ApplicationPortal.zip to the 'scripts' folder of your Application Portal location (for example DC:\inetpub\wwwroot\OnlineApplicationFormsSynergeticCore\Application\PublicApplicationPortal), replacing the existing file with this newly extracted file.
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Successful application of the hotfix can be verified by checking that the file 'Toolbar.mod.js' located in 'FormBuilder/scripts/modules' for your FormBuilder location has a modified date of 24/08/2023.
Resources
For Formbuilder
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