You may need to get your system administrator to perform the installation.  If this is the case then please forward this to them

One key thing to be aware of is that users part of the Synergetic SynSuperUser security group will not be able to create/approve MOE file. This is due to a new requirement listed with the 2017 update.

You will need to assign users permissions to the two security keys below in order to create and approve roll returns – Noted in page 17(and onwards) in the PDF doc.

STU|StudentImportExport|MOE|PrepareRollReturn

STU|StudentImportExport|MOE|ApproveRollReturn

Note if the roll return is approved by a designated user, only that user will require access to STU|StudentImportExport|MOE|ApproveRollReturn security key.

If you’re part of the SynSuperUser group and require to create/approve MOE file,

1. Create a separate security group and assign permissions to the two security keys mentioned above.
2. Add relevant user login(s) to the newly created security group.
3. Temporarily remove relevant user login(s) from SynSuperUser group.
4. You will now be able to create/approve MOE file.